Terms of service

Terms of Service & Return Policy

Effective Date: Jan 1, 2026

Welcome to Carolina Oyster Sauce. By purchasing products from Carolina Oyster Sauce through our website, you agree to the following Terms of Service.

Food Product Sales

Carolina Oyster Sauce sells consumable food products intended for human consumption. Due to the nature of these products and for the safety of our customers, all sales are final.

No Returns or Exchanges

Because our products are food items, we do not accept returns, exchanges, or refunds once an order has been placed and shipped.

We cannot resell or restock food products that have left our facility, even if the product remains unopened.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or if you receive the wrong item, please contact us within seven (7) days of delivery at:

Email: info@carolinaoystersauce.shop

Please include:

  • Your order number
  • A description of the issue
  • Photos of the damaged product and packaging

We will review each claim and, at our sole discretion, may provide a replacement product or other appropriate resolution.

Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Carolina Oyster Sauce is not responsible for delays, lost packages, or delivery issues resulting from incorrect shipping addresses provided by the customer.

Product Availability

We reserve the right to modify, discontinue, or limit quantities of any product at any time without notice.

Limitation of Liability

To the fullest extent permitted by law, Carolina Oyster Sauce shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or consumption of our products.

Contact Us

If you have questions regarding these Terms of Service or your order, please contact:

Carolina Oyster Sauce
Website: www.carolinaoystersauce.shop
Email: carolinaoystersauce@gmail.com

By placing an order through our website, you acknowledge that you have read, understood, and agree to these Terms of Service and Return Policy.