Refund policy

At Carolina Oyster Sauce Company, we take great pride in the quality and safety of our products.

Because our products are food items, all sales are final. For the safety of our customers, we do not accept returns, exchanges, or refunds on any food products once an order has been placed.

If your order arrives damaged, is incorrect, or there is an issue with your shipment, please contact us within 48 hours of delivery at carolinaoystersauce@gmail.com. Please include your order number and photos of the product and packaging so we can review the issue and work toward a resolution.

We are committed to providing exceptional customer service and will do our best to make things right when a shipping error or product issue occurs.

Thank you for supporting Carolina Oyster Sauce Company!